Frequently Asked Questions
Everything you need to know about your Black Girl Vitamins experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, please contact our support team to initiate a return for a full refund, minus shipping costs.
Are your vitamins third-party tested?
Yes, all our products undergo rigorous third-party testing to ensure purity, potency, and safety, specifically formulated to meet the unique nutritional needs of Black women.
Can I modify or cancel my order?
Orders are processed quickly, but we have a 1-hour window for any changes or cancellations. Please reach out to our customer service team immediately for assistance.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working diligently to expand our shipping options to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.